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YOUR CART

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YOUR CART

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How do I Place my order at Popstore.in?

Select any product from the website, choose the size and color and add it to the cart. Go through our other products and add them to cart. Once you finish shopping, select the check-out option. Now enter your billing address and payment and place an order. You will receive a confirmation email in 2 to 4 hours.

How do I know if my order was placed successfully?

Customers can check the order status from their account. Select My order tab to find all the detail regarding your order. We also send a confirmation email to your email address when you place an order.

How can I search for a product at Popstore.in?

Visit our website, select the section and search for the product. Customers can use the filter option to separate products into different categories. 

What Fabric is used for the Product?

We use 100% breathable cotton marital for every product. Read the product discretion for more detail. 

How Safe is it to order from PopStore.in? 

Pop store is a safe and secure platform for online shopping.  We have partnered with Razorpay and PayU money for payment gateway services. once customers select the payment gateway, they will be redirected to Razorpay or PayU secured website for payment. Pop store do not collects user’s information such as credit or debit card number, internet banking detail, CVV or expiration date.   

Could you give me more information directly?

You can reach out to us directly by calling at +91-9104684487 during business hours. Mail us your inquiries at Business@popstore.in, we will get back to you in 24 hours.

 

Shipping and Delivery

How long will it take to deliver my order?

Orders are delivered within 3-5business days after customer receives the confirmation email. Customer will receive their order within 3-5 business days when the product is available in stock. 

How can I track my order?

Customers can track orders directly from their account on the pop store. We will send updates to our customers by email once the order is shipped.

Is there any faster delivery option available?

Please contact us regarding early delivery. 

Which are the locations you deliver?

We deliver all across India and internationally. Please contact us for international delivery.   

How do I order products from outside India?

Please call us directly at +91-9104684487 or mail us at Business@popstore.in for any assistance regarding international orders.

How can I change my delivery address?

Customer can change their delivery address before the order is shipped. Contact us with an updated address and we will update it directly for the order.

What happens if there is a delivery or order dispute?

If a customer receives damaged product or the order is lost, we will refund the amount abide by our terms and condition. Please contact us for any issue regarding your product.


Payment Detail

What are my payment options?

Customers can pay securely with PayU money or Razorpay option. They can pay using debit card, credit card, net banking, wallet or UPI.

Is Cash on Delivery Option Available?

Currently, we are not taking any COD order. 

Is it safe to share my payment information here?

Yes, we do not collect any payment information from the customer. For the payment, they can use PayU money or Razorpay option. It will redirect them to a secure webpage for payment detail. 

Do I need to pay any additional charges? 

The price for the product is inclusive of all taxes and fees. There are no other hidden or additional charges to pay. 

Cancelation, Return and Refund

Can I cancel my order?

If there is an issue with the order, customer can contact us directly at +91-9104684487 or mail us at Business@popstore.in. Customers can cancel their placed order within 24 hours.They will receive a confirmation email for order cancelation within 48 hours. 

What is your Return/Exchange policy?

Our goal is to provide a perfect product to our customer. However, if you are no pleased with your order, you can contact us to request return or exchange. We only accept this request for the order within 7 days. Make sure to keep the product and packaging intact, 

Return/Exchange are only available under this circumstances 

  • For product that are physically damaged or defective
  • Product that is different from the description on the website 
  • Wrongly delivered items 
  • Wrong quantity
  • Wrong color
  • Wrong size or style

Make sure to follow these criteria for Return/Exchange

  • Return/Exchange should be initiated within 7 days of delivery
  • Product needs to be returned with original packing
  • Product must be unworn, unaltered, undamaged, unused, and unwashed
  • Product must have all tags, accessories, and original paperwork

Return/Exchange is not allowed for the items that do not meet any of the above criteria. We will replace the item with same or different item according to our terms and policy.

How can I return the product?

Please contact us at +91-9104684487 or email us at Business@popstore.in for any exchange or return.

Can I get refund for the returned product?

Customers need to follow all our rules and criteria to qualify for the return. We only refund in genuine cases. Please email us at Business@popstore.in for further inquiries. 

How many days it will take for refund?

The refund process takes 7 to 9 business days. Customer will receive their refund directly into their bank account. 

What is your contact detail for any inquiries or issues?

Customers can contact us by calling at +91-9104684487 or email us at Business@popstore.in for any support.

Free Shipping In India

Cash on Delivery

International Shipping

Free and Easy Return

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